Answering the phone is so important and it’s a bit of a lost art that we’ve forgotten about. It’s a common courtesy lost in today’s digital age of emails and texting, but it really hurts your business if you don’t do it. Here, I share a great example of why going old school and picking up the phone is still as important as ever through a recent adventure I had looking for a siding contractor. The main factor that helped me pick who I decided to work with was how responsive they were and who called me back in a timely manner.
When you answer your phone, you show you’re serious, which means you’ll do more deals. If you want to double your business, answer calls right away. If you can’t, at least send a text message saying you’re sorry you missed the call, and that you’ll get back to them ASAP. You can also hire virtual assistants to help you out with phone calls. Lots of folks use technology tools to keep everything organized as well, but you don’t have to get fancy if that’s not your style. In fact, one of the most successful guys I know does it all with an assistant and a pad of paper in his car.
Listen and learn:
- Why answering the phone is the secret to doing more deals.
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